Current openings

What will your role look like

• Work alongside with technical teams to maintain methods, tools and standards to maintain and
• Monitor operational availability and performance.
• Support new solutions for maintaining and monitoring operations according to the existing guidelines and policies.
• Ensures change management processes are followed as defined in the global process.
• Define processes for local operational responsibility.
• Identify service improvement opportunities and gain buy-in for implementation.
• Oversee monitoring and systems management processes in their own area of responsibility.
• Liaise with the local/regional/global practices as appropriate on behalf of the respective customer.
• Support completeness, adequacy, viability and cost-effectiveness of business continuity and disaster
• Recovery and ensures backup for the response team following the ITSCM guidelines.
• Deputize for respective manager when required

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• Efficient problem management.
• Implement new technologies according to guidelines, IT landscape and strategy as well as business needs.

What will your role look like

• Involved in writing performant and scalable APIs. 
• End-to-end life cycle of the application, writing code, and working on unit tests.
• Dot NET (.NET) Core, C#, microservices, Web API’s, introduction to Docker
• Cloud-first architecture: AWS or Azure

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• Experience in development & are a well-rounded engineer working on all aspects of a product’s life cycle.
• Exposure to SQL and NoSQL
• Analytical thinker and creative problem solver. 
• See issues holistically and follow the flow of the stack to get to the root of the matter. 
• Ability to identify creative solutions to unique customer requirements.
• Experience in Dot Net development with demonstrated drive to learn and progress in the technical skill and nuanced art of development.
• Good communication skills and ability to convert requirements to technical solutions.

What will your role look like

• Develop Microservices using Spring /AWS technologies and deploy on AWS platform
• Support Java Angular enterprise applications with multi-region setup.
• Perform unit and system testing of application code as well as execution of implementation activities
• Design, build and test Java EE and Angular full stack applications

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• In-depth knowledge of popular Java frameworks like Spring boot and Spring
• Experience with Object-Oriented Design (OOD)
• Experience in Spring, Spring Boot and Excellent knowledge of Relational Databases, MySQL, and ORM technologies (JPA2, Hibernate)
• Experience working in Agile (Scrum/Lean) with DevSecOps focused
• Experience with AWS, Kubernetes, Docker Containers
• AWS Component Usage, Configurations and Deployment Elasticsearch, EC2, S3, SNS, SQS, API Gateway Service, Kinesis
• AWS certification would be advantageous
• Knowledge of Health and related technologies

What will your role look like

• Defines, guides, and supports the execution of your technical governance processes
• Help in developing standards and practices for maintaining the ServiceNow architecture model
• Assists in developing standards and practices for maintaining the health of the ServiceNow platform
• Supports design and implementation of a platform operating model to achieve your desired outcomes and foster end-user adoption
• Provides technical evaluation of demands against ServiceNow platform architecture, platform capabilities, and best practices
• Guides ServiceNow Platform design, including considerations for integration and performance
• Assesses architecture and solution designs to support your objectives including alignment with ServiceNow implementation best practices
• Offers guidance on prototyping and accelerating time from design to deployment
• Provides technical guidance in platform development and platform-wide solutions
• Advises on configuration and coding standards
• Supports remediation of configurations not aligned to ServiceNow best practices
• Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow HealthScan.

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• ServiceNow HR,ITIL Foundation certification
• Establish an enterprise-wide technical architecture and implementation strategy setting the foundation for enduring success.
• Drives standardization and best practice platform management, enabling you to focus on value delivery.
• Institute technical governance to optimize platform performance and minimize long-term technical risk.
• Enable rapid upgrades to new features and innovation that drive new value.
• Build a platform team focused on delivering value and innovation.

What will your role look like

• Automated Testing: Develop and maintain automated tests for server-side, client-side, and UI functionalities.
• Performance Testing: Use JMeter or Artillery to assess scalability and performance.
• UI Testing: Automate UI tests with Playwright across browsers.
• Server-Side Testing: Utilize JEST for server-side API and backend service tests.
• Collaboration: Work with developers and architects to define testing requirements and solutions.
• CI/CD Integration: Integrate automated tests into CI/CD pipelines.
• Reporting: Generate actionable test reports and communicate findings to stakeholders.

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• Experience in web-based applications with AWS infrastructure
• Possess the ability to communicate effectively with technical staff, understanding server-side and client side logic with the aptitude to determine how best to sustain reliable automated test coverage in all areas
• Hands-on JavaScript experience
• Expertise using JMeter or Artillery for performance test automation & common associated reporting tools.
• Experience using JEST for server-side call test automation & common associated reporting tools
• Experience using Playwright for UI test automation & common associated reporting tools Git version control knowledge
• Excellent time management skills
• Strong English communication skills, both verbal and written
• Must be legally entitled to work in the country where the role is located.
• Must be able to travel to the United States, Canada and/or internationally and have a valid passport.
• An understanding of single-page applications using technologies such as HTML, XML, JavaScript, AngularJS, CSS, RESTful Web Services, C#, SQL RDBMS, OLAP databases, and cloud-based software security considerations is an asset
• Academic or practical knowledge of Accounting and/or Financial concepts (i.e. planning, budgeting, forecasting, or consolidation) ideal.

What will your role look like

• Develop requirements, wireframes, and dashboards for varied audiences related to financial and project management related metrics. 
• These dashboards will pull from multiple data sources and require the need to format and aggregate data.
• Produce compelling and informative visualizations using various native and custom chart types. Create and maintain relationships between visuals, filters, bookmarks, and numeric/field parameters. 
• Design strategic visual interactions that enhance the end-user’s experience using cross- filtering and cross- highlighting.
• Write and optimize DAX expressions to create measures and calculated columns. 
• Create effective data models. Maintain relationship cardinality and cross- filtering between tables.
• Manage online deployment pipelines to test and publish Power BI reports. Manage user roles and implement row-level security to restrict data access.
• Clean, transform, reshape, and aggregate data from different sources such as Excel, SQL Server, SharePoint, etc. Create dynamic, reusable queries using parameters.

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• Strong Power BI expertise with in-depth understanding of dataflows, datasets and integration with backend databases
• Python exposure will be a huge plus.
• M Language – Knowledge of different data types and data structures like values, records, tables, lists, etc. 
• Familiarity with built-in functions and the ability to write custom functions. Understand native query folding to optimize performance.
• SQL – Experience writing and optimizing queries. Strong understanding of relational databases.
• Familiarity with common filtering functions (CALCULATE, FILTER, etc.) and iteration functions (SUMX, AVERAGEX, etc.)
• Understand the use cases for Import, DirectQuery, Dual, and Live data storage modes.

What will your role look like

• Develop highly scalable applications in Python/Django framework and Azure experience
• Create and deploy applications in azure environment with various interconnected Azure components.
• Understand and enhance front-end applications using React JS, HTML5 and CSS3.
• Identify and fix bottlenecks that may arise from inefficient code.
• Knowledge of user authentication and authorization between multiple systems, servers and environments.
• Ensure that programs are written to the highest standards (e.g., Unit Tests) and technical specifications.
• Documentation of the key aspects of the project.
• Ability to collaborate on projects and work independently when required

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• Experience as a developer in the required technologies
• Solid organizational skills, ability to multi-task across different projects
• Experience with Agile methodologies
• Skilled at independently researching topics using all means available to discover relevant information
• Ability to work in a team environment
• Excellent verbal and written communication skills
• Self-starter with ability to multi-task and to maintain momentum
• Python Django Developer with React and Azure Exposure

What will your role look like

• Assist Business analysts in developing, maintaining and supporting operational/live reports
• Dashboards, and scorecards using Microsoft Power BI
  Implementation of Row Level Security by defining various constraints for each defined ROLE.

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• Power BI Desktop, mobile, service development
• MSBI (SSIS, Tabular SSAS, SSRS) with DAX
• SQL Server 2012/2014/2016 -TSQL development knowledge
• Snowflake
• Microstrategy
• Informatica Power Center
• ADF and other Azure BI Technologies
• Experience in creating dashboards, volume reports, operating summaries, and presentations and graphs.
• SSRS Integration to Power BI.
• Knowledge in SSAS
• Experience in Data Gateway for data refreshing, content Pack Library
• Experience in Managing Embed Codes, Knowledge on Power BI Mobile
• Knowledge on SQL Server 2012 or advanced versions. SQL Server 2016 is most preferable.
• Proficient at data visualization using Power BI and a strong application development
• Knowledge on Azure is preferable
• Experience in creating calculated measures and columns with DAX in MS
• Power BI Desktop.
• Experience in Custom Visuals and Groups usage.
• Expert in publishing reports to app.powerbi.com and setting up the necessary connection details and scheduling.
• Expert knowledge connecting Microsoft Power BI Desktop to various data sources. SQL Server, SSAS
• Expert knowledge using advanced calculations using MS Power BI Desktop (Aggregate, Date, Logical, String, Table)
• Expert creating different visualizations using Slicers, Lines, Pies, Histograms, Maps, Scatter,
• Bullets, Heat Maps, Tree maps, etc.

What will your role look like

• Testing both web and API applications
• Create test cases in detail and execute them
• Ensure successful delivery of the project by coordinating with all the stakeholders of the project

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• Experience in testing both web application and API automation testing
• Basic understanding of Selenium/automation testing is mandatory. Should know the basics of web elements, object identification, challenges faced during test automation, etc.
• Knowledge of Python scripting language, API automation, hands on experience on JSON, XML, backend automation
• Experience with web applications including web standards, best practices on python automation and pytest framework.
• Hands on experience with code repository like GIT or Bitbucket
• Excellent debugging skills with web applications including web standards
• Ability to perform as an individual contributor with strong leadership qualities
• Knowledge and exposure to all stages of Software Development Life Cycle (SDLC) and STLC
• Good communication (written and Verbal), interpersonal skills and team coordination skill
• Strong Python core skills 
• Expertise with testing frameworks such as PyTest
• Knowledge of containerization via Docker and Kubernetes is a plus
• Experience – coding, debugging, testing, and problem-solving skills

What will your role look like

• Able to identify system deficiencies and recommends solutions continual service improvements

• Functional understanding of OpenFrame / CTI technology, NOW Experience UI Framework, JMS integrations, internationalization (i18n)

• Basic understanding of ServiceNow Machine Learning and Predictive Intelligence capabilities, MID Server

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• Understanding in ServiceNow development, implementation & integration with hands-on knowledge in javascript, UI policies, UI action, workflow, business rule, client script, Script Includes, Business Rules and ACL.

• Experience with ServiceNow CSM, ITSM, and Service Portal

• Experience with ServiceNow in Developer or Support role (Incident, Problem, Change management or Customer Service Management)

• Solid knowledge of CSM module

• Experience with instance upgrade and patching

• Experience with SOAP, RESTful API, scripting with ServiceNow

• Worked on multiple integrations of ServiceNow-Monitoring Tools

• Experience in Agent workspace and Virtual agent

• Functional knowledge of the CSM module of ServiceNow.

What will your role look like

• Develop Microservices using Spring /AWS technologies and deploy on AWS platform
• Support Java Angular enterprise applications with multi-region setup.
• Perform unit and system testing of application code as well as execution of implementation activities
• Design, build and test Java EE and Angular full stack applications

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• In-depth knowledge of popular Java frameworks like Spring boot and Spring
• Experience with Object-Oriented Design (OOD)
• Experience in Spring, Spring Boot and Excellent knowledge of Relational Databases, MySQL, and ORM technologies (JPA2, Hibernate)
• Experience working in Agile (Scrum/Lean) with DevSecOps focused
• Experience with AWS, Kubernetes, Docker Containers
• AWS Component Usage, Configurations and Deployment – Elasticsearch, EC2, S3, SNS, SQS, API Gateway Service, Kinesis
• AWS certification would be advantageous
• Knowledge of Health and related technologies

What will your role look like

• Build relationships with multinational stakeholders
• Understand the purpose and requirements of various customer business/enterprise applications, processes, and user personas.

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth 
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• Strong learning appetite to become an expert on Whatfix Products through our Certification Programs
• Experience in any of the following domains – Content Creation/Instructional Design/Technical Writing/Customer Success/Account Management/Marketing/Software Development/Business Analysis
• Comfortable working in a dynamic and evolving environment
• Ability to travel to Client locations as required
• Awareness of diverse cultures and practices across geographies
• Worked in any of the following industries – IT/ITES /Healthcare/BFSI/ Manufacturing/FMCG/ Oil and Gas among others
• Knowledge of applications like ERP, CRM, CLM, etc. such as Salesforce, MS Dynamics, SAP, Oracle, iCertis, etc would be an added advantage.
• Knowledge of Javascript, CSS, HTML will be an advantage.

What will your role look like

• Lead the design and architecture of ServiceNow solutions across ITSM, ITBM, HRSD, GRC, and other modules.
• Develop scalable, flexible, and sustainable ServiceNow architectures that align with business objectives.
• Design ServiceNow solutions that integrate seamlessly with existing enterprise systems. Provide technical leadership and guidance to development teams, ensuring best practices in implementation, coding, and configuration.
• Collaborate with business stakeholders to gather requirements, analyze needs, and translate them into technical solutions.
• Conduct technical workshops and training sessions for teams and stakeholders. Implementation & Integration
• Oversee the end-to-end implementation of ServiceNow solutions, including custom applications and integrations.
• Ensure the successful integration of ServiceNow with other enterprise systems (e.g., ERP, CRM, third-party applications).
• Manage and resolve complex technical issues during the implementation phase. Governance & Best Practices
• Establish and enforce governance around ServiceNow platform usage, ensuring compliance with standards and best practices.
• Develop and maintain architectural documentation, ensuring solutions are well-documented and aligned with architectural principles.
• Perform regular reviews and audits of the ServiceNow platform to ensure it remains optimized and scalable.
• Engage with key business and IT stakeholders to understand their needs and ensure alignment between IT and business strategies.
• Act as a trusted advisor to stakeholders, providing insights and recommendations on how ServiceNow can address business challenges.

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• Extensive experience in designing and implementing ServiceNow solutions, particularly across ITSM, ITBM, HRSD, and GRC modules.
• Experience with ServiceNow integrations using REST, SOAP, and other APIs. Strong understanding of ITIL, Agile, and other IT service management frameworks.
• Proficiency in ServiceNow development, including scripting (JavaScript, Glide), configuration, and customization.
• Experience with ServiceNow platform capabilities such as Service Portal, Flow Designer, and Integration Hub. Strong knowledge of ServiceNow data models, CMDB, and enterprise architecture.
• Leadership and team management skills, with the ability to guide and mentor junior team members.
• Certifications- CSA, ITSM, HRSD, GRC, Good to have- ITBM, Sec Ops, SIR, VR

What will your role look like

• Enhancing our testing processes and ensuring the quality and performance of our applications through comprehensive automated testing strategies.
• Develop and maintain automated test scripts using Selenium and Java.
• Collaborate with cross-functional teams to understand testing requirements and application functionality.
• Execute automated test cases and report defects, ensuring timely resolution.
• Design, enhance, and maintain the automation framework to improve test coverage and efficiency.
• Conduct code reviews and provide feedback to improve test script quality.
• Monitor the performance of automation tests and optimize test execution time.
• Document testing processes, outcomes, and defect reports for future reference.
• Assist in the training and development of junior team members in automation practices.
• Participate in daily stand-up meetings and contribute to Agile development methodologies.

Why you will love this role

• Besides a competitive package, an open workspace full of smart and pragmatic team members, with ever-growing opportunities for professional and personal growth
• Be a part of a learning culture where teamwork and collaboration are encouraged, diversity is valued and excellence, compassion, openness and ownership is rewarded

We would like you to bring along

• Skilled Selenium Java Automation Engineer to join our dynamic team. 
• Strong background in automation testing, specifically using Selenium, along with proficiency in Java and Javascript.
• Stay up-to-date with the latest testing tools and best practices in automation testing.
• Ideal Candidate Profile
• Experience in automation testing.
• Strong proficiency in Selenium WebDriver with Java and Javascript.
• Familiarity with testing frameworks such as TestNG or JUnit.
• Excellent problem-solving skills and attention to detail.
• Ability to work collaboratively in a team environment, while also being self-motivated.
• Strong communication skills, both verbal and written.
• Understanding of Agile methodologies and CI/CD practices is a plus.
• Experience with other automation tools and frameworks is advantageous.