Have you ever experienced?
The fact is, 80% of AI projects fail. There are three common reasons: a trust deficit, data accessibility, and lack of a clear ROI.
My users don’t know how the AI made the recommendation, so they don’t trust it
Colleagues are worried about what will happen to their job
I hear about all these insane business returns with AI, but I have yet to see anything
I am ready, but my cross-functional counterparts are not.
I don’t know everything to assure my legal, infosec, and compliance team.
I am worried about our customer data being leaked
Time to impact
Design-led AI takes the problem solving process used by strategic product teams and applies it to technology that you know can add value, but you can’t figure out how. Our approach focuses on showing value as quickly as possible.
What you did in 6 weeks would have taken Google 18 months
Design-led AI
Our process that helps AI projects actually deliver a profit
Design-led AI helps
solve the trust and ROI
problem
AI needs data. We help you prepare and execute a data strategy that will work for the long haul
FinOps strategy & dashboard monitors and optimizes costs so you don’t overspend
Here’s how design-led AI works
AI that earns trust from internal teams and external users
AI Use Case Workshop
Our collaborative workshop helps you identify & prioritize use cases that will deliver a business impact in a short amount of time.
Idea to Impact
A 6 week sprint that combines design, build and data to deliver a working software solution. This first win will be used internally to show value.
Refine and Expand
Getting real-world feedback and understanding how your users interact with your solution will drive improvements and prove ROI.
Where are you? Discover your AI readiness
Without experience, it’s hard to know if your organization is ready to take on an AI project or how to approach it. Use our AI readiness survey to uncover strengths, areas for improvement, as well as how you stack up against your peers.
Design-led AI principles
Speed
We use AI in the product development process to execute faster. Common UX and tech patterns allow us to deliver results fast.
Small Wins
Find opportunities to demonstrate progress to the business. Showcase your work early and often to “stay famous” and build momentum.
Expert in the Loop
Make the humans the heroes. Allow for your team to intervene before rolling out directly to customers
Privacy First
Create systems with a privacy-first mindset. Obfuscate user data before sending to LLMs
Modular Tech Stack
Invest in an API-driven architecture that will allow you to connect to existing systems and models easily. Models quality and cost are improving, do not lock in.
Explainable AI
Build trust with users by removing the confusion of non-deterministic systems. Use curated design patterns validated with user testing. Plan on change management.
Actually delivering results
with AI for organizations like:
DIY Resources
Expona
Expona helps generate the ideas and insights you need to develop your products quickly and confidently.
AI-powered Playbook
Learn how to integrate AI into your product development process workflows. We found the highest impact areas for AI to help.
AI Project Questionnaire
Quickly validate if your AI project makes sense to prioritize with our one minute questionnaire tool.
Looking for an
AI expert?
Engage with our AI expert to explore how design-led AI can turn your ideas into valuable, market-leading products. Benefit from personalized inisights that enhance your vision and drive success.
Emerson Taymor
SVP Design
20+ years of experience in Design & Tech leadership