Unlock the power of
HR Service Delivery for your global enterprise

Multi-nation expertise

Navigating the HR complexities of multinational organizations can be an enormous challenge. From understanding nuanced cultural differences and regulatory labyrinths, to managing data migration and system integration, our expertise is built around providing HRSD solutions for companies just like yours.

Harness the AI capabilities of the NOW Platform

We’ll help you understand and leverage the AI features of the NOW Platform to optimize business processes, deliver better experiences, and get work done faster.

• Accelerate time to resolution with AI assistance for HR cases
• Encourage employee self-service with Virtual Agent
• Automate onboarding and other routine HR tasks
• Make smarter decisions using AI-driven insights

Proven processes, accelerators & playbooks

We’ve translated our HRSD knowledge and experience into a set of real-world best practices that guide and accelerate our work. For you, that means a streamlined implementation process, staying focused on the right priorities and avoiding typical pitfalls and challenges.

Enhanced user experience

Key to any implementation is the usability of the platform – it’s not enough to just get the technical specs right. We’ve spent time creating and testing a flexible design layer that helps employees and HR professionals engage with the system productively and efficiently.

Co-creation, training, & support

Partnership is critical for the success of any HRSD implementation, but especially when organizations have a global footprint. Our team’s mission is to understand your specific needs and goals, create and adapt solutions for different contexts, and guide you through a successful launch and beyond.

Module & cost optimization

Knowing what you need and what you don’t can make a huge difference in cost and maintenance over time. We help ensure you’re optimizing for both features and spend in the short term, as well as planning for long term strategic success.